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Support & Contact

Last updated: 2026-05-26

Email

garmin.lanam+rucktrack@gmail.com

RuckTrack is a one-person operation. I read every email and reply as soon as I can, usually within a few days.

Store listings

For the latest version and store listing:

Same app, same devices, same features. See the FAQ comparison for details.

Before you email

The FAQ covers the most common questions about calories, treadmill mode, mid-activity settings, and where to find pack-aware stats in Garmin Connect. Worth a quick look in case your answer is there.

Reporting a bug

Including the following helps me reproduce and fix the issue quickly:

Feature requests

Welcome. The roadmap moves at the pace of a single developer, but real-world rucking input shapes what gets prioritized. If you have a use case the app doesn't cover, send it over.

Refunds

Garmin permits returns of paid Connect IQ apps (commonly reported as a 48-hour window). The mechanism is typically to uninstall the app from your watch shortly after purchase; Garmin then reverses the charge automatically. If you have trouble, contact Garmin Support. Meridian doesn't process payments and has no access to your purchase.

Looking for something lighter?

If you don't want the full app and just need the load-aware calorie number inside an activity you already use (Hike, Walk, or a native Ruck), the same calorie math ships as a single data field: PackCal. One cell, nothing separate to start. RuckTrack is the full experience; PackCal is the lightweight companion from the same developer.

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